Thank you for choosing Funkysofa.com - At Funkysofa.com, we work hard to provide our customers with the best possible customer service. You can reach us 24/7 via chat to assist you on placing orders or tracking your order. We are also available via online chat (see chat icon on lower right corner of website) to answer any questions such as ordering or tracking the status of your sofa order. You can also reach us by 24/7 chat . We respond to most email inquiries within a matter of hours.